On our travel in Texas, we experienced a check engine light when starting the motor after filling with gas. Vernon Auto Group was the nearest Ram dealer, so we backtracked 45 miles to their shop. We were greeted promptly, and a technician quickly diagnosed the problem. Rodents had chewed some wires. The tech repaired the wiring, and we were back on the road in less than two hours. Can’t say enough about each of the professional courteous staff at the dealership. We are very grateful for their help and fair business practices, and would therefore highly recommend this dealership!
They were excellent and the vehicle was shipped with no red tape from Texas to Arkansas in no time. I have bought from plenty of other dealerships, but this one by far was the easiest to deal with.
I have purchased a total of 7 vehicles from Vernon Auto Group and have used Steve every time. He is not only professional, but makes the buying process very easy. I would recommend him and this dealership any day.
From the webpage to the first person, you talk to when you walk in the door everyone is friendly and eager to help. Steve kept me updated on the process. Once there brought us to Martin who got our paper work done quickly.
They were patient, and explained the delay. Once my truck was delivered , they got right on it. I’ll only deal with Rodney and Martin… see y’all in 2024✌️
I have bought 5 trucks from them and it has always been a great experience. Derrick was really helpful and made things simple. Thank you!
Derek was helpful during all stages of the buying process! He has also helped us AFTER the sale. We definitely would recommend Derek and Vernon Auto Group.
Experience was great good people very helpful and not pushy at all will recommend them to anyone.
Rodney was absolutely phenomenal. The entire process with the dealership was both easy and smooth. I even ended up buying another work truck from him today since the first one was so easy!
Derek made buying a vehicle very easy. He walked us thru every step. Found the veh we were looking for. Even had it delivered to us. Thank you Derek
Derek was very helpful. I had no issues with the trade in or buying process.
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People at this dealership are great people. Came all the way from San Antonio to buy my vehicle and had a great experience. Did most of the process by phone, so when I got there it was really fast. The price you see online that’s there price they don’t play games like all those dealerships do. I really recommend them. If I have to buy another vehicle again I will go straight to them.
Very helpful in getting the vehicle we wanted and did not inflate the pricing.Will definitely recommend to family and friends
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Steve was very professional to work with. Vernon Auto group would get my business again! Highly recommend.
We had a mishap on our first purchase at Vernon Auto Group and Derek and the entire staff went above and beyond in getting it fixed. I’ve now purchased two other vehicles from them. I can’t recommend them and Derek more highly!
Derek was very easy to work with and got us where we wanted in a vehicle with no issues! Highly recommend!!
Professional, informative, honest … From my first call to picking up the vehicle, Derek Wilson was outstanding! Highly recommended.
I called looking for a certain truck for my needs. They fixed me up in a very short time. Excellent service I will definitely come back again.
Derek was a professional and very polite from start to finish. He wasn’t pushy or feed me a line of nonsense about what my trade was worth. First time in two decades of buying a vehicle I didn’t feel pressured or scammed. And I found this vehicle through Autotrader.com, I’d never heard of Vernon Auto group. Being from western Oklahoma, I wasn’t expecting to buy from a TX dealership.
The guys in the service department are super nice and helpful. Spent almost an hour with me trying to identify the part I needed for my Chevrolet Colorado based on the symptoms it has.
Derek was easy to work with and took care of all the details. This is the second truck I have bought from Vernon Auto.
Another great car buying experience. This was my second vehicle I have purchased this year from Vernon and dealt with my same sales associate as last time, Rodney Moore. All I can continue to say is this is how every dealer should treat customers and how car buying should be. I live in OKC which is about 3 hours away and this is still my go to dealership. Honest pricing, straight forward deals, no gimmicks, their listed prices are true without trade stipulations etc. etc. Their finance department is straight forward as well. They offer gap, they offer excellent extended warranties ...
I would highly recommend Derek Wilson to anyone searching for a new car, truck or van! He was very knowledgeable about the vehicles And was able to work with used car manager to get me a fair value on my trade in. The dealership has a small-town friendly atmosphere that is very inviting and unintimidating.
I would have to say that this was my best experience with buying a new vehicle. From beginning to end. I have recommended them to several friends and will continue to do so. Although I live in another state, it was worth it in service and the actual cost to buy from them. If you’re interested, it is definitely worth checking Derek and the Vernon Auto Group out.
Easy and fast service. Great communication throughout the process and delivery team was a pleasure.
Derek and his team were great to deal with and quick to get us the deal we needed on 2 trucks. I highly recommend Derek and Vernon Auto Group!!
Was refreshing to not be pressured or rushed in making a decision on such a large purchase, Rodney Moore was very helpful!. Overall was pleased with dealership!
My experience with Derek was great. Derek is a very patient and knowledgable salesman. I will buy from him again.
I got my 2022 Ford Bronco delivered to me and was pleased with the outcome. However, when someone says they don’t want an extended warranty, they should not continue to talk about the warranty. This happened to me. Everything else went smoothly and I am happy with my purchase. Thank you Rodney Moore for all your help!
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We were on a road trip to Colorado and were 4 hours from home when our vehicle had problems from a previous repair from a different Ford dealership. We showed up first thing, on a Saturday morning, and James Baker made sure we were well taken care of. Not only did they get us right in, ensuring that we were on the road by 9am, their efficiency and competency ensured that we were still able to enjoy our vacation worry free. I cannot recommend this Ford house’ service department enough to any and everyone!! Great service and fantastic staff!!! Can’t ...
Very friendly staff.. I Have always heard great things about Vernon Ford. Great experience and will use again.
I would definitely recommend Derek. Not only did I get a great deal, he was very knowledgeable and easy to work with and made the process simple and fast. I have nothing but good things to say about Derek and the team at Vernon Auto Group.
Easiest dealership in my life to deal with. Purchased all by text messaging with Vernon Auto Group and even delivered my truck over from over 500 miles away to my door. I knew what I wanted and did not have to see in person or test drive it. All dealerships claim no hassle and this one actually means it. Trust me you won't be disappointed with. Rodney Moore was me seller and very glad I found this dealership through Cars.com. Not even sure where Vernon, Texas is since I am in Laredo, Texas. Look no further and check with ...
Easiest car buying experience ever! Everyone was friendly and helpful, finance process was completed with ease and expertise. Delivery was smooth and vehicle is flawless. Will definitely be back!
Rodney and the Vernon team provided excellent service, best truck buying experience I have ever had.
Great experience! Seamless transaction! This is our third vehicle from Vernon and we will be back! Thanks Derek for making it easy!
Great experience with Vernon Auto Group ! Quick and easy with great trade in value and delivery of new vehicle.
Appreciate Vernon Auto Group very much! They walked me through the order process for my new F250 and kept me advised of the truck's status during the 8 month process. From Brian to Derek, Jr and Kay Lynn, those guys are top notch. I'll refer my friends and clients to them all day.
Steve and his team were the best in helping me with finding my perfect car!! Thank you so much!
Great experience! 2nd vehicle we have purchased, and both times were really smooth. Loving the truck!
Good to deal with someone who is upfront and offers their best deal first. No haggling, fast, painless purchase. No wasted time. Steve and Martin did a great job.
Rodney Moore really helped me out on getting me the truck I needed and worked with me on my work schedule. Was very helpful
BEST car-buying experience I've ever had with upfront, honest pricing & fair trade in.
My wife and I purchased a 2021 F350 from Vernon’s Auto Group. Derek was our salesperson. For we had dealt with 2 different dealerships in the DFW area and both times they tried adding thousands over price we had agreed upon… The first time I spoke with Derek he assured me Vernon’s Auto Group does not use these tactics. The F350 we chose was traded in earlier that day and Derek explained there was work to be performed on it prior to the sale. I was trading my F250 in and within 30 minutes they had a quote for my truck ...
Steve did a great job of finding the right truck for me and my family. We told him what we wanted and he found the exact pick up for us.
I had a wonderful experience. Steve and Kyle were so sweet and very accommodating. Best experience I have had!
We were on the highway traveling from out of town when our f250 started throwing codes. The service manager James and Master Mechanic Dusty saved our trip. Got us in and out within an hour…on a Saturday. You can buy a truck anywhere, but service still matters at Vernon Auto Group.
Rodney and staff made process a breeze. Handled everything over the phone, just had to come in sign and pick up the keys
Seamless transaction during the whole process. Rodney was informative and made the whole process enjoyable. Make sure you request Rodney the next time you’re in the market for a new vehicle. He will take care of you.
They were very easy to work with, made buying my new Bronco a very easy process. highly recommend them!
Very happy with Vernon Auto Group. They helped me order a new F250 and they kept me advised of the trucks status during the 8 mo th process.
Excellent service would tell anyone to buy from this dealership. This is my second time.
Very pleased with their service and pricing. They were very friendly and answered all my questions and helpful.
Very helpful after purchasing. They return calls promptly when needing answers to questions. Thank you
Very very happy with my Truck purchase from Derek and Vernon Auto. I purchased a truck thru Derek over the internet from the Boston area and everything turned out great. No hidden fees. Just a very smooth transaction. I would highly recommend Derek and Vernon Auto to anyone looking for a new vehicle
They were easy to work with. Made buying the pick up a quick & painless experience. They were efficient, courteous & knowledgeable. We liked the fact we knew the price going in.
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Great service in finding what we needed. Steve did a great job, excellent service en Español:)
Had the absolute best experience with Vernon Auto Group!!! Super friendly, helpful, and very quick! Responded quickly and didn’t try to price gouge like several other dealerships. Honest and straight-forward! They treated us so well and had everything taken care of before we even arrived! Highly recommended!!
Super friendly and very professional! Quick responses and helpful in all aspects. We had a wonderful and easy car buying experience thanks to Derek! Highly recommend!
Rodney Moore made the buying experience quick, easy, and enjoyable. I would recommend Vernon Auto to anyone looking to get an honest and great deal.
The transaction with Derek was smooth and enjoyable! He is very easy to deal with and answered all my questions!
Purchased a Ford F250 from Vernon Auto Group as they had reasonable prices. Mr. Rodney Moore guided me through the whole process and was extremely professional and Courteous. Process went smooth and faster than I expected. Thank you Mr. Rodney for making it an excellent experience.
Vernon Auto Group is easiest place you can purchase a vehicle. My salesman Rodney Moore was great, they did everything over the phone brought the paperwork to me with vehicle. Thank you Kaylynn.
Rodney Moore was a very upfront salesman, hassle free and did his job well. Finance department got me in the area I was looking for. Delivery was fast overall it was a great experience.
Great experience Top gun outfit Completed everything by phone Received vehicle way before expected time
They have competitive pricing, and really good customer service. My vehicle was delivered the next day after the deal was made.
Derek, Chris and Madison were very easy to work with and went out of their way to work with us in order to get the deal done. This is our second purchase through Vernon Auto Group and both times have been very simple and painless. I won’t hesitate coming here for our next vehicle.
Ordered my 2022 Ram 3500 received it 3 months later when I was told it would arrive. Rodney Moore keep me up to date on its progress and the truck arrived with everything I asked for.
Steve Ybarra was great and the dealership kept their word on all the deals that were made. Highly recommend!!
Super great to deal with! Made the buying experience very easy and there weren’t any hidden costs that we weren’t aware of. They also went above and beyond for us since we had to fly in to pick up our truck.
My experience with Vernon ford was great. I was able to purchase the vehicle from the comfort of my own home and everything went very smooth.
One of the smoothest transactions I have ever made, Rodney went above and beyond for me. He even helped get it delivered to me. Again thank you all
This the second new truck we have purchased from Vernon ford in the last year! the service from the first phone call to the delivery is impeccable! No hassle, just straight forward sales and purchasing. I live in Louisiana and could buy from anyone local, but i would only buy from Vernon Ford and Bryan Hope. No time wasted on endless negotiations, we asked and they delivered!
They managed to fulfill all the components of the deal no problems. I have purchased 2 trucks there now and have not had any issues with the deals completely going as promised
Derek stayed over an hour and half with us after closing time to help us finish the purchase of our dream car that I could afford at an early age due to the reasonable price and the gracious trade in value on my car they gave us. We recommend anyone to visit them!
It was good working with Rodney through text and email. The delivery feature was also nice.
Super fast transaction. Best buying experience I’ve had. Will definitely be buying again in the future!!
Buying process is smooth and timely. Second time to buy from them - they have what it takes to make the buying process easy.
Excellent service and delivered as promised. Look forward to working with them on future purchases.
Great service, friendly, and professional. Great on communicating thru text e mail or phone call that helps a lot with work schedule.
Very attentive, friendly,and understanding of our needs. This is our second vehicle we've purchased . Great dealership!
My truck was more than I had expected. Pricing was extremely competitive. The buying process was simple, smooth and quick. And my truck arrived at the exact time it was scheduled for delivery.
Everyone was very nice and courteous. Rodney helped us and answered all of our questions!
Bryan was excellent to work with. I had a multi car trade in and purchase situation and Bryan handled it like a pro. Extremely diligent and polite. Thank you!
I felt like the overall process was not what we expected and a big lack of communication.
Helen Nelson was a fantastic salesperson. We purchased a truck from Vernon auto group for our business back in March and Helen went above and beyond to take care of us!
Amazing salesman who helped us along the journey. We had a smooth and easy buying process. Definitely recommend.
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Very helpful with both testing the vehicle and with payment options! Would recommend them and would purchase from them again!
These guys are great. Called a few months inquiring about a car and spoke to Rodney Moore and he explained they did not have what i was looking for and if they received one he would let me know. A few months later he called and said they had what i was looking for if i was still interested. We now have a happy daughter and her new Bronco. Thanks again Rodney as the transaction was like ordering a pizza.
Chris Dunson and Chris Slaydon were awesome and helped us navigate this strange time in car buying. We ordered a Yukon Denali in February 2022 and couldn’t be more pleased with the outcome. Ordering a car was new to me, as I’d prefer to simply go to the dealership, pick out a car and buy it. Chris Dunson kept us updated throughout the entire process, gave us the best trade value, sale price and customer service. Vernon Auto Group also refuses to charge the “market adjustment” fee you see at most all other dealers. I should also mention this ...
Bryan was incredibly helpful!! He made the transaction simple and quick. I appreciated the way he kept me informed and communicated all aspects of the deal very well.
Derek and Vernon Auto Group made my buying experience very enjoyable and easy! I’m located over 100 miles from the dealership and they made the delivery process a dream! Derek also made sure everything was just perfect with my deal and my vehicle upon delivery! I can honestly say I will absolutely be returning recommending him to all my family and friends in the market for a new car!